Small and medium-sized enterprises as a result of fewer cases, litigation arbitration is not familiar with, occasionally encounter litigation will be at a loss. It usually encounters the following difficulties and challenges:

1) lack of professional knowledge: small and medium-sized enterprises, due to their small scale, have no professional legal staff and do not understand litigation and arbitration procedures and procedures.

2) lack of legal services: small and medium-sized enterprises do not understand the market situation of legal services, and are at a loss about the choice and quotation of legal services. The service fee is high for fear of loss, while the legal service fee is low for fear of service quality. There are bad practitioners who will lure customers into cheating at a low price.

3) service quality cannot be guaranteed: small and medium-sized enterprises cannot supervise the legal service quality of lawyers themselves because they do not understand the identification of legal service quality. Because its department is one-time buy and sell, a few lawyers are not professional, won't be very responsible. Because smes are not their repeat customers.

4) no negotiating power: small and medium-sized enterprises have few cases and no negotiating power with lawyers. Usually lawyers don't pay much attention to small cases.

5) the major should be combined with the industry: due to the lack of professional legal personnel, small and medium-sized enterprises are unable to communicate important industry regulations to lawyers in a good way, so as to better protect their legitimate rights and interests in the court. And lawyers don't understand what smes do. Therefore, professional legal advisers are needed to help enterprises. Because they know both the profession and the industry.

6) lack of case summary: small and medium-sized enterprises are unable to summarize the lessons of the case, so they need professionals to summarize and file the case. It's important to learn your lesson and avoid another loss.

To sum up, small and medium-sized enterprises need to have a perennial legal service platform to provide enterprises with litigation and arbitration management. In this way, we can not only choose the right legal service, but also guarantee the quality of legal service.